PIP Approaches

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PIP Approaches

The approach involves development of tools and service review approaches to enable:

transparency of services
service line reporting
care pathway working
benchmarking quality and productivity of services
workforce planning that encompasses productivity gains
review of service models

A consistent approach to collating comprehensive service information including standardization of data definitions for collating data on benchmarking financial, activity, quality and workforce aspects of services.

All tools and approaches are developed via a collaborative and iterative approach with all stakeholders.

Benchmarking Data

Benchmarking data is available across internal teams and provider organizations:

Regional summaries – expenditure, income, staffing, activities and quality across services by provider
Key productivity indicators – bed days, caseloads, face to face contacts, non face to face contacts, other attendances (unit cost ratios and workforce productivity ratios available)
Flexible indicators – staffing (e.g. Whole time equivalent staff by service line, staff group and average pay for whole time equivalents, expenditure/income and activity
Key productivity indicators across different clinical staff groups
Quality Comparison – Outpatient 7 day follow up, completion of Care Programme Approach, readmission rates, outpatient average waiting days, outpatient waiting over 6 weeks, delayed discharges, emergency bed days and annual patient survey

Workforce Productivity Data (Time to Care)

Benchmarking data is available across teams and providers organizations:

Types of staff employed across providers – clinical groups and bandings
Type of activities carried out within different categories (directly patient related, patient related and non patient related) across Providers
Interventions by team and care cluster

Synthesis and Recommendation Reports

The service maps together with the benchmarking data and workforce productivity data offer the evidence base for synthesis of information and recommendations for improvements of services, including underpinning systems and processes and workforce improvements.

Costing, Quality and Outcome and Patient Pathway Frameworks and a tariff for Payment by Results

The rich regional and local benchmarking, workforce productivity and service information is being used to inform cluster models, quality and outcome frameworks, costing models and pathway frameworks