The aim of the Productivity Improvement Programme is to improve quality of care and technical, allocative and market driven efficiencies across Acute, Community Services and Specialist provision for Mental Health and Learning Disability

The West Midlands Productivity Improvement Programme started in April 2006 and has its roots in Acute Services where an approach was designed with McKinsey’s to assess workforce and non pay costs by Specialty and provide detailed benchmarking data across Specialties and Provider Trusts.

This work continued within Community Services from August 2007 on a larger scale with the 17 Community Providers, Ernst and Young and West Midlands SHA working together to design and implement a programme to improve quality and productivity of community services.  

The programme aims to:

• Develop capacity of provider organisations to deliver improved quality and value for money services
• Improve data quality with respect to financial, activity and quality measures
• Identify and address gaps in information systems
• Introduce best practice approaches to service line reporting and working across patient care pathway 
• Improve benchmarking of services across teams and West Midlands providers
• Improve workforce planning by providing workforce productivity data
• Improve personalisation of services by introducing a care pathway approach to service delivery and costing of services
• Enable  large scale and transformational change  across provider services in line with organizational objectives and national policy drivers
• Deliver improved service models in line with population and Commissioner requirements 

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