Under the Act, which came into force on 1 January 2005, we have a duty to:
- Acknowledge receipt of your request within 2 working days
- Respond to your request within 20 working day
FOI requests should be directed to 
Email or by post to;
Communications & Parliamentary Affairs Team
NHS West Midlands
St Chads Court
213 Hagley Road
Edgbaston
Birmingham
B16 9RG
For information on charges regimes click here
If you have a complaint about the way in which your request for information was handled, please contact Ian Cumming OBE, Chief Executive of NHS West Midlands, at the address above.
Responsibility for enforcing the Freedom of Information Act rests with the Information Commissioner, who is an independent public official responsible directly to Parliament. His role is to promote good practice; provide information about the public’s rights under the Act, and enforce compliance with the Act.
You can find out more by visiting www.ico.gov.uk/complaints/freedom_of_information.aspx
NB: Complaints about responses to FOI requests are not dealt with under the NHS complaints procedure.